in-stock items

ship within 1–3 business days. you’ll receive tracking once your order leaves our warehouse.

pre-order items

pre-order products are made-to-order. current estimated ship window: April 3 – April 17, 2026. (check SPAM folders)

you’ll receive tracking information as soon as your order ships.

if timelines shift for any reason, we’ll notify you in advance.

you’ll receive your $15 digital gift card once yourpre-order ships.

gift cards are sent via email after fulfillment and can be used on a future purchase at adwoabeauty.com.

please ensure the email address used at checkout is correct. gift cards are issued digitally and cannot be redeemed for cash.

yes. if you place an order containing both in-stock and pre-order items, your entire order will ship when pre-order items are ready.

if you would like in-stock items immediately, please place a separate order.

yes. all products in this made-to-order restock are the original, unchanged adwoa beauty formulas you know and love.

we do not dilute, reformulate, or alter ingredients to cut costs.

pre-orders may be canceled prior to shipment.

however, because our made-to-order model is community-backed and production is secured based on order volume, we kindly ask that you place a pre-order only if you intend to follow through.

cancellations directly impact inventory planning and the sustainability of this initiative.

if you need assistance with your order, please contact us as soon as possible.

shipping addresses can be updated until shipment leaves our facility. after tracking is provided, changes may not be guaranteed.

if you anticipate a move, please contact us before April 1, 2026.