your questions, answered.

  • adwoa beauty is proudly carried by select retail partners including Sephora, Sephora Canada, Amazon, and Cult Beauty (UK).

    availability varies by location.

  • in-stock orders ship within 1–3 business days from our Indiana warehouse.

    pre-order items ship within the estimated window listed on the product page.

    you’ll receive tracking information once your order leaves our warehouse.

    we offer $5 flat-rate domestic shipping on all orders.

  • we occasionally offer limited-time promotions on select products.

    current details, including in-stock and pre-order offers are listed directly on the relevant product pages.

    offers cannot be combined unless otherwise specified. sign up to our email list to never miss a promotion.

  • yes.

    all products are our original, unchanged formulas unless specified. we do not dilute, reformulate, or alter ingredients to cut costs.

  • due to the nature of our products, all sales are final.

    if your order is lost, arrives damaged or incorrect, please contact us within 5 days of delivery so we can assist.

  • orders containing both in-stock and pre-order items will ship together once the pre-order items are ready.

    if you’d like in-stock items sooner, please place a separate order.

  • you’ll receive email confirmation at purchase and tracking once your order ships.

    for pre-orders, we’ll communicate any timeline updates via email.