we’re confident you’ll love your adwoa beauty purchase. we’d be happy to replace orders containing incorrect or defective items within 5 days after the order has been received. otherwise, all sales are final.
all orders for in-stock merchandise placed on weekdays are usually processed within three (3) business day for shipment. although we do our best, adwoa beauty cannot guarantee any specific processing time, and processing times may vary in the event of natural disaster, inclement weather or peak periods. if your order is processed after 1 pm CST, it will be picked up by one of our carriers on the next business day. note: due to higher volumes during a sale period, orders may take 7-10 days to be fulfilled. we ship orders monday - friday's only. please note that processing time does not include the shipping timeframe.
alternatively, you may purchase our products in our showroom located at 1414 belleview street, suite 100, dallas texas 75215 tuesday - saturday from 10 am - 5 pm cst.
customers have the option to select "showroom pickup" at checkout to avoid shipping fees and transit times. orders must be picked up within 48 hours to avoid cancellation. if your order is canceled for abandonment, a full refund will be processed. if any discounts or specials were applied to the canceled order, it will not be applied or redeemable towards a future order. please make this selection ONLY if you intend to pick up.
if you need to update your order, please email us at firstname.lastname@example.org as soon as possible if you would like to cancel or make changes. our fulfillment department processes all orders expeditiously. once orders are fulfilled and shipped, they cannot be canceled.
note: offers cannot be applied to previously placed orders or to orders placed after the expiration date. we reserve the right to cancel any order due to unauthorized, altered or ineligible use of offer and to modify or cancel any promotion due to system error or unforeseen problems. ongoing offers are subject to change without notice. other restrictions may apply.